Last Updated: August 2026
Terms & Conditions
These Terms & Conditions govern your use of the PCP Claims website and our services. By accessing or using this website, you agree to comply with these Terms. If you do not agree, please do not use our website.
1. About Us
PCP Claims provides information relating to potential Personal Contract Purchase (PCP) vehicle finance claims and offers claim assessment services.
Registered Office:
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
Email:
rootsandremedybackup@gmail.com
Telephone:
+44 1278 572012
2. Eligibility
You confirm that:
- You are at least 18 years old.
- You have the legal capacity to enter into agreements.
- The information you provide is accurate and truthful.
- You are authorised to submit information relating to your finance agreement.
3. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Submit false or misleading information.
- Attempt to gain unauthorised access to our systems.
- Upload malicious software or viruses.
- Interfere with the operation or security of the website.
- Copy or reproduce website content without written permission.
- Use the website in a way that breaches any applicable law.
4. No Guarantee of Compensation
Submitting an enquiry or completing an eligibility check does not guarantee:
- Eligibility for compensation.
- Acceptance of your claim.
- A successful outcome.
- Any specific level of compensation.
Every claim is assessed individually based on the available evidence and applicable legal and regulatory requirements.
5. No Financial or Legal Advice
The information on this website is provided for general guidance only.
Nothing on this website constitutes:
- Legal advice.
- Financial advice.
- Investment advice.
- Tax advice.
Independent professional advice should be obtained where appropriate.
6. Claims Process
If you decide to proceed with a claim:
- Additional documentation may be required.
- Identity verification may be requested.
- We may request information from your finance provider.
- You agree to provide accurate and complete information throughout the process.
7. Fees
Where applicable, any fees payable for claims management services will be clearly explained before you enter into any agreement.
No fees will be charged unless agreed in writing.
8. Intellectual Property
All content on this website, including:
- Text
- Graphics
- Logos
- Icons
- Images
- Layout
- Design
- Code
is owned by or licensed to PCP Claims and is protected under applicable intellectual property laws.
You may not reproduce, distribute or modify any content without prior written permission.
9. Accuracy of Information
We make reasonable efforts to ensure the information on this website is accurate and up to date.
However, we do not guarantee that:
- All information is complete.
- Content is error-free.
- Information will always remain current.
Content may be updated without notice.
10. Limitation of Liability
To the fullest extent permitted by law, PCP Claims shall not be liable for:
- Indirect losses.
- Consequential losses.
- Loss of profits.
- Loss of business.
- Loss of data.
- Business interruption.
Nothing in these Terms excludes liability where such exclusion is prohibited by law, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
11. Third-Party Links
Our website may include links to third-party websites.
These links are provided for convenience only.
We are not responsible for:
- Third-party content.
- External websites.
- Privacy practices.
- Services offered by third parties.
12. Privacy
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
Please read both documents before submitting personal information.
13. Website Availability
We aim to keep our website available at all times.
However, we do not guarantee uninterrupted access and may suspend or withdraw the website for maintenance, updates or circumstances beyond our control.
14. User Content
Any information you submit through our forms must:
- Be accurate.
- Not infringe the rights of others.
- Not contain unlawful or offensive material.
- Not contain malicious software.
We reserve the right to refuse or remove inappropriate submissions.
15. Complaints
If you are dissatisfied with our services, please contact us first so we can attempt to resolve your concerns.
Where applicable, complaints will be handled in accordance with our Complaints Procedure.
16. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Changes to These Terms
We may amend these Terms & Conditions at any time.
The latest version will always be available on this page together with the updated effective date.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
PCP Claims
71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom
Email: rootsandremedybackup@gmail.com
Telephone: +44 1278 572012
Terms & Conditions Version: 1.0
Effective Date: August 2026
Jurisdiction: England & Wales
